Where is Vynx based?
- We are 100% NZ owned and operated.
Do you have a store?
- No, we are solely online.
What is your refund policy?
- Due to the nature of our products we do not offer refunds.
- However we will meet our obligations under the consumer guarantees act on all faulty goods returned within 7 days.
How do you package my order?
- All orders are packed in plain boxes/packaging, there are no company labels or contents information on the packaging.
What courier do you use?
- We use Post Haste and New Zealand couriers, depending on the size of your products.
Does the name ‘Vynx’ show up on my credit card statement?
- No, the name Greyzee Ltd will appear on your statement.