Where is Vynx based?

  • We are 100% NZ owned and operated.

Do you have a store?

  • No, we are solely online.

What is your refund policy?

  • Due to the nature of our products we do not offer refunds.
  • However we will meet our obligations under the consumer guarantees act on all faulty goods returned within 7 days.

How do you package my order?

  • All orders are packed in plain boxes/packaging, there is no company labels or contents information on packaging.

What courier do you use?

  • We use Post Haste and New Zealand couriers, depending on size of your products.

Does the name ‘Vynx’ show up on my credit card statement?

  • No, the name Greyzee Ltd will appear on your statement.

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