Transaction Privacy:
For confidentiality your billing statements from Vynx will show the trading name Greyzee Ltd.

We are 100% NZ owned and run company based in New Plymouth, New Zealand.
All website prices and transactions are in New Zealand Dollars ($NZD)

Our primary and preferred contact point is the store email address:
If you have trouble with email you may also find us via our facebook.

Refund Policy:
Due to the nature of our products we are not able to accept returns. If you have an issue with any Vynx product please contact us and we will do our best to help. A refund, replacement or store credit may be offered depending on the situation.
We will meet our obligations under the consumer guarantees act.

Delivery times:
Delivery times are typically 1-3 business days.
If your package has not arrived by this time please let us know so we may follow up with the courier service.

Information Security:
Online payments are secured by the payment gateway providers. We do not store any credit card or bank account information on this site. We only store your Vynx login details if you have made an account with us.
When making a payment do check the SSL certificate is displayed, usually your browser will show this as a padlock beside or near the domain name at the top of the window.

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